Legal
Security
Last updated: May 6, 2026
TerawattIQ is built for buyers in regulated industries. This page documents the architecture and controls we operate today, and the certifications on our roadmap.
Architecture
- Hardened container fleet running as a non-root user with read-only root filesystems and all Linux capabilities dropped except those strictly required.
- Separate Postgres + PostGIS database instances per environment; no production data ever flows to staging.
- Edge layer enforces HSTS, strict CSP, X-Frame-Options DENY, X-Content-Type-Options nosniff, and per-route rate limiting.
- Application layer enforces session cookies (httpOnly, Secure, SameSite=strict) plus double-submit CSRF tokens on every mutation.
Encryption
- TLS 1.3 across all public endpoints. HSTS with preload enabled.
- AES-256 at rest for both primary database and object storage.
- Passwords stored with PBKDF2-SHA256, 200,000 iterations, per-user salt.
Access control
- Role-based access on every API: viewer and admin roles, with future support for custom roles on the Team plan.
- Admin actions are logged immutably with actor, IP, user-agent, and resource references.
- API keys are hashed at rest; only a key preview is ever displayed after creation.
- SSO / SAML / OIDC federation available on Team and Enterprise plans.
Monitoring & incident response
- Prometheus metrics, Loki logs, Grafana dashboards on every production node.
- 24×7 on-call rotation for Team and Enterprise customers.
- Security incidents disclosed to affected customers within 72 hours.
Backups & recovery
- Automated daily database snapshots, retention 7d / 4w / 6m.
- Optional S3-compatible offsite replication.
- Recovery objective (RTO) 4 hours; recovery point objective (RPO) 24 hours.
Compliance posture
- GDPR / CCPA — data subject rights honored today (export, correct, delete from your account settings, or by emailing privacy@).
- SOC 2 Type II — on the roadmap. We have the controls in place (audit logging, RBAC, encryption, change management); independent attestation is paid work we will commission once revenue justifies it. We are not currently SOC 2 Type II certified.
- HIPAA — single-tenant deployment available on Enterprise. The standard multi-tenant offering is not HIPAA-attested.
Reporting vulnerabilities
Email [email protected] with the details. We respond within one business day. Please give us 90 days to remediate before public disclosure. We do not currently run a paid bug-bounty program; we credit reporters in our security acknowledgments.
